Relationship Manager

Surry Hills, NSW


About us

  • 10th fastest-growing tech business in Australia
  • Winners of The Drum APAC Best Sell-Side Programmatic Technology 2019
  • Founded by 2 ex-Googlers
  • Rapidly expanding business globally
  • Flexibility to work from home or office
  • Autonomous working environment
  • Penthouse office in Surry Hills with table tennis & XBox!
  • Startup culture with a young ambitious team
  • Opportunity to grow & progress quickly
  • Ability to have a meaningful impact on the business
  • Work closely with founders in a flat structure

    Job Title: Relationship Manager

    Location: Level 9, 46 Kippax Street, Surry Hills NSW 2010

    Job Type: Full-Time

    Supervisor: Richard Lam, head of operations

    What You’ll do

    • Strategise & communicate new opportunities to key clients

    • Build sustainable relationships with key clients & partners

    • Own day to day management of client meetings

    • Execute customer success plan & minimise customer churn

    • Manage publisher community events & coordinate with the Marketing Team

    • The power to shape the customer experience and product to increase growth

    • Analyse opportunities & forecast strategic changes

    • Positively represent & grow the Publift brand

    • Manage project & ongoing partnership with Google

    • Ability to drive product & efficiency changes

    What we need

    • Proven experience of creating great customer experiences

    • Passionate about technology & constant improvement

    • Highly personable & social with a positive attitude

    • Innovative & Critical Thinking Mindset

    • Adaptable and quick to learn

    • Comfortable in getting out of your comfort zone

    • Resourceful & Scrappy Mindset

    • Ability to organise & manage priorities

    What you’ll look like

    • At least 3 to 5 years of customer experience working in a tech-related business.

    • Experience in a client-facing or relationship management role is essential.

    • Buyside Agency experience would be an advantage.

    All training will be provided on the job.

    How to apply

    Email your CV and cover letter to and include “red balloons” in your cover letter.

    Perks of the Job

    Flexible hours & location

    Work from home if needed, or adjust your hours to better suit your lifestyle.

    Creative office space

    Whether you’re a ping pong fanatic, a music enthusiast or just love your city, our rooftop penthouse office has something for everyone.

    Learning & Development

    We encourage constant learning both inside and outside of the office. Let us know if there’s an area you’d like to develop.

    A genuine focus on wellbeing & lifestyle

    We believe a fresh brain works best. That’s why we encourage a genuine work / life balance.

    Flat structure

    Everyone has the chance to make an impact on the business here. Have your say.

    Company Trips

    When we hit target, we get rewarded. Can you feel the Bali sun on your skin yet?


    Level 9, 46-56 Kippax Street
    Surry Hills NSW 2010


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    Melbourne VIC 3000

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