- 10th fastest-growing tech business in Australia
- Winners of The Drum APAC Best Sell-Side Programmatic Technology 2019
- Founded by 2 ex-Googlers
- Rapidly expanding business globally
- Flexibility to work from home or office
- Autonomous working environment
- Penthouse office in Surry Hills with table tennis & XBox!
- Startup culture with a young ambitious team
- Opportunity to grow & progress quickly
- Ability to have a meaningful impact on the business
- Work closely with founders in a flat structure
Job Title: Relationship Manager
Location: Level 9, 46 Kippax Street, Surry Hills NSW 2010
Job Type: Full-Time
Supervisor: Richard Lam, head of operations
What You’ll do
Strategise & communicate new opportunities to key clients
Build sustainable relationships with key clients & partners
Own day to day management of client meetings
Execute customer success plan & minimise customer churn
Manage publisher community events & coordinate with the Marketing Team
The power to shape the customer experience and product to increase growth
Analyse opportunities & forecast strategic changes
Positively represent & grow the Publift brand
Manage project & ongoing partnership with Google
Ability to drive product & efficiency changes
What we need
Proven experience of creating great customer experiences
Passionate about technology & constant improvement
Highly personable & social with a positive attitude
Innovative & Critical Thinking Mindset
Adaptable and quick to learn
Comfortable in getting out of your comfort zone
Resourceful & Scrappy Mindset
Ability to organise & manage priorities
What you’ll look like
At least 3 to 5 years of customer experience working in a tech-related business.
Experience in a client-facing or relationship management role is essential.
Buyside Agency experience would be an advantage.
All training will be provided on the job.
How to apply
Email your CV and cover letter to email@example.com and include “red balloons” in your cover letter.
Perks of the Job
Flexible hours & location
Work from home if needed, or adjust your hours to better suit your lifestyle.
Creative office space
Whether you’re a ping pong fanatic, a music enthusiast or just love your city, our rooftop penthouse office has something for everyone.
Learning & Development
We encourage constant learning both inside and outside of the office. Let us know if there’s an area you’d like to develop.
A genuine focus on wellbeing & lifestyle
We believe a fresh brain works best. That’s why we encourage a genuine work / life balance.
Everyone has the chance to make an impact on the business here. Have your say.
When we hit target, we get rewarded. Can you feel the Bali sun on your skin yet?