technical ACCOUNT COORDINATOR

Surry Hills, NSW
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Publift

About us

  • 10th fastest-growing tech business in Australia
  • Winners of The Drum APAC Best Sell-Side Programmatic Technology 2019
  • Founded by 2 ex-Googlers
  • Rapidly expanding business globally
  • Flexibility to work from home or office
  • Autonomous working environment
  • Penthouse office in Surry Hills with table tennis & XBox!
  • Startup culture with a young ambitious team
  • Opportunity to grow & progress quickly
  • Ability to have a meaningful impact on the business
  • Work closely with founders in a flat structure

    Job Title: Technical Account Coordinator

    Location: Level 9, 46 Kippax Street, Surry Hills NSW 2010

    Job Type: Full-Time

    Supervisor: Richard Lam, head of operations

    What You’ll do

    • Support Publift Account Managers to achieve execution of customer objectives
    • Composing client correspondence, creating presentations
    • Troubleshooting technical bugs and providing client focused solutions
    • Data analysis and reporting
    • Supporting strong client relationships across the team
    • Positively represent & grow the Publift brand

    What we need

    • Some knowledge in HTML5, Javascript and CSS

    • Basic website troubleshooting skills

    • Passionate about technology & constant improvement

    • Highly personable & social with a positive attitude

    • Strong attention to detail

    • Strong analytic and technical skills

    • Effective communicator

    • Adaptable and quick to learn

    • Comfortable in getting out of your comfort zone

    • Ability to organise & manage priorities

    What you’ll look like

    • Bachelor’s degree experience in a related field
    • A sociable, upbeat attitude & the ability to develop excellent relationships with customers
    • Hungry to learn as much as possible
    • Loves problem solving and finding new and innovative ways of doing things
    • Eager to take on goals and challenges and building plans on how to achieve them
    • Can think outside the box and willing to try and test new ideas
    • Solutions focused mindset and approach
    • Self-starter with strong self-management & time management skills.

    All training will be provided on the job.

    How to apply

    Email your CV and cover letter to jobs@publift.com and include “British Shorthair” in your cover letter.

    Perks of the Job

    Flexible hours & location

    Work from home if needed, or adjust your hours to better suit your lifestyle.

    Creative office space

    Whether you’re a ping pong fanatic, a music enthusiast or just love your city, our rooftop penthouse office has something for everyone.

    Learning & Development

    We encourage constant learning both inside and outside of the office. Let us know if there’s an area you’d like to develop.

    A genuine focus on wellbeing & lifestyle

    We believe a fresh brain works best. That’s why we encourage a genuine work / life balance.

    Flat structure

    Everyone has the chance to make an impact on the business here. Have your say.

    Company Trips

    When we hit target, we get rewarded. Can you feel the Bali sun on your skin yet?

    Sydney

    Level 9, 46-56 Kippax Street
    Surry Hills NSW 2010
    Australia

    Melbourne

    Level 2, 696 Bourke Street
    Melbourne VIC 3000
    Australia

    San Francisco

    Floor 1, 717 California
    Street, San Francisco, CA
    94108
    United States

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